Block exemption laws, such as the UK’s Motor Vehicle Block Exemption Regulation (MVBER), which has now been superseded by the Motor Vehicle Block Exemption Order (MVBEO), allow you to have your car serviced or repaired by an independent garage rather than a main dealership, without invalidating your manufacturer’s warranty.
This is permitted provided the garage follows the manufacturer’s servicing schedule, uses parts of “appropriate or matching quality”, and provides you with a record of the service and parts used.
What the legislation means for you:
- Freedom to choose
You can select any independent garage, not just a main dealer, for maintenance and repairs while your car is under warranty. - No automatic voiding
A manufacturer cannot void your warranty simply because you didn’t use their franchised network for servicing. - Cost savings
Independent garages often have lower labour rates, potentially saving you a significant amount on servicing costs. - Use of quality parts
The independent garage must use parts that are of ‘matching quality’ to the manufacturer’s original parts. - Manufacturer data access
Under the regulation, car manufacturers must make technical information available to independent garages, ensuring they can perform repairs on modern, software-dependent vehicles. - Proof is important
Ensure that your chosen garage follows the manufacturer’s servicing schedule and keeps a record of the work done.
Key requirements for your warranty to remain valid:
- Follow the schedule
The service must be carried out according to the manufacturer’s official servicing schedule. - Use correct parts
The parts used must be of the correct type and quality, often referred to as ‘original equipment matching quality’ parts. - Maintain records
The garage must provide you with a record of the service and the parts used.
Why it matters:
- Encourages competition
The legislation was introduced to prevent car manufacturers from having a monopoly on car servicing and repair. - Keeps up with technology
The regulation was updated to include access to software and other technical information needed for modern, digitised vehicles, ensuring independent garages can repair them effectively.
Here at Reedley Service Centre, we understand the importance of protecting your manufacturer’s warranty while keeping servicing costs under control. Our technicians follow the manufacturer’s recommended servicing schedules and use appropriate-quality parts, while maintaining clear records of all work carried out.
If you have any questions about servicing or repairing your vehicle under the MVBEO, please get in touch with Reedley Service Centre and our team will be happy to help.
